Submitted by GraphicMint on Tue, 05/22/2018 - 11:55
Module Title
Operations Management
Module Credits
5
Module Semester
6
Module Status
Mandatory

Description

Learners will explore and develop knowledge and skills in systematic planning and designing of operations, and in the operation of the principal processes required for the production of goods and the delivery of services. The importance of quantitative methods as decision-aiding tools in the operations management field is addressed.

Indicative Module Content

  • Introduction: Operations Management in manufacturing and service organisations
  • Operations management, operations strategy and the link to corporate strategy
  • Developing a winning operations strategy
  • Process analysis and design -¬†concepts, tools, and practice
  • Product and service design methods and models
  • The importance of people -¬†leadership in operations
  • Process analysis, value chains, and waste elimination
  • Total quality management, the philosophies, and practices
  • Statistical process control and six sigma
  • JIT and Lean manufacturing
  • Capacity planning in manufacturing and service industries
  • Sustainability and the Operations role in CSR
Module Assessment
Type
Project
Percentage
40%
Type
Final Examination
Percentage
60%