Refund Policy

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Refund Policy

Dorset College is committed to ensuring transparency and fairness in its refund policy to both the learner and the College. Dorset College recognises that there may be circumstances beyond the control of its learners that result in their withdrawal from their course of study with the College, but also that the acceptance of an individual onto a course of study may result in another applicant not being offered a place given capacity limitations. With regards its non-EEA applicants and learners, Dorset College abides by the Code of Practice for Provision of Courses of Education and Training to International Learners (July 2015), which is published by QQI.

Eligibility for a Refund

  1. In normal circumstances, course fees are non-refundable one week before a course has commenced
  2. One week prior to the commencement of a course, an applicant is entitled to a refund of course fees paid, minus an administration fee of €350
  3. A learner may avail of a refund after a course has commenced where they have had a valid and documented visa refusal. In such instances, the learner must provide the College with the relevant documentation for their visa refusal. If such documentation is in order, the College will refund the learner the course fees paid, minus an administration fee of €300
  4. Where the College facilitates examinations for external bodies, the College will charge a fee to learners to undertake such examinations on its premises. These examination fees are non-refundable
  5. For certain courses, the College may charge additional administrative and/or examination fees. Where it does, this will be clearly indicated to the learner. These fees are non-refundable
  6. Where the College facilitates the provision of health insurance from external providers, the College will charge a fee to learners. These health insurance fees are non-refundable
  7. Where an applicant has applied from outside Ireland, and is refused a visa, or is refused access into Ireland upon arrival, a full refund will be provided, minus an administration fee of €300, subject to the College receiving valid supporting documentation
  8. Where a learner withdraws from a course after it has commenced without any mitigating circumstances, no refund will be provided
  9.  Where a learner has paid fees for a scheduled course that does not subsequently run, a full refund of course fees paid will be provided