Working with A Palliative Care Approach
- Demonstrate effective communication skills with those who display emotions such as anger, fear, sadness, depression, withdrawal or confusion.
- Demonstrate effective communication skills with those who have communication difficulties, for example hearing impairment or speech difficulties.
- Identify personal strengths and weaknesses in communicating with the dying person and his/her family, carers and significant others.
- Reflect on the influence of personal attitudes and feelings when communicating with dying persons and their families.
- Promote an environment that allows the dying person and his/her family, carers and significant others to express fears and emotions, including the use of touch and silence.
- Demonstrate an understanding of cultural and religious diversity, in relation to caring for a person, diagnosed with a life-limiting illness, his/her family, carers and significant others and also in the last days and hours of life.
- Observe the role of the various members of the healthcare team when communicating information to the dying person and his/her family.
- Communicate information received from the dying person and his/her family to members of the healthcare team.
- Identify strategies for seeking advice and assistance from members of the healthcare team.
Death and Dying
Describe a person-centred approach to caring for a person in the last days of their life.
- Provide supportive, holistic care for the person while promoting safety, dignity, respect and comfort.
- Identify the role of the support worker, in meeting the needs of the person during the last days of life, who is experiencing.
- Total pain
- Nausea and vomiting
- Sore mouth/dry mouth
- Swallowing difficulties
- Altered state of consciousness
Identify the role of the support worker in meeting the needs of the person with a syringe driver or a medication patch.
- Respond appropriately to the needs of the person who is confused or restless in the last days and hours of life.
- Recognise the diverse signs and symptoms that death is imminent.
- Carry out duties after a person has died, in accordance with local workplace policy and in a way that is respectful to the deceased person and their belongings.
- Recognise the needs of specific vulnerable groups, in relation to death, dying and bereavement. For example:
- People with intellectual disabilities
- People with mental health problems
- Demonstrate an understanding of individual patterns of grief and loss.
- Explain why the support worker must respond sensitively to the family, carers and significant others and also other patients/ service users and colleagues when a patient/ service user is dying and after they die.
- Demonstrate awareness that some people’s grief may go unrecognised. For example:
- People with intellectual disabilities.
- Divorced or separated spouses.
- People living or working in residential care settings.
- Demonstrate awareness of how to access bereavement information and the services and support available to families, carers, significant others and themselves.
A minimum of 10 hours work experience to be completed during the module in a Nursing Home environment or caring for an elderly person in a domestic environment.